Cross channel ferries - tips and what to watch out for

- Discover Ferries (formerly Sail and Drive), news from the ferry companies. www.discoverferries.co.uk

- Protect my Holiday. This company offers insolvency cover. www.protectmyholiday.com

- Say NO to 0870. www.saynoto0870.com

Ferry company to France

Ferries to Belgium

Ferry to Spain

United Kingdom Ferries

1 - Getting the best value or cheapest price when buying a ferry ticket

Avoid using holiday, ferry and airline web sites for the extra's, whether its a hotel, car hire, airport parking or travel insurance. They usually have exclusive arrangements with a particular company, and do not always offer best value.

If buying accommodation yourself independently, make sure your travel insurance covers this. Many do not.

Don't fall for marketing terms such as "best value" fantastic deal", superb offer" etc. from agencies offering ferry tickets. Consumer law is vague regarding web site promotions and allows scope for considerable dishonesty by unscrupulous traders.

2 - What to consider when buying a ferry ticket

How many people per car. Usually this is nine on the short sea channel routes. However if sailing further afield the fare is noirmally car plus two.

Administration charges. Even when a quote says that cancellation and amendment are free, there may be administration charges especially for use of credit cards.

Fuel surcharges. These often get added in at the last moment, especially when the oil price is high.

Tall vehicles. Many ferries have set aside specific areas for taller vehicles. It is essential you make the company aware of this before arrival.

Passports - if you are travelling with people who do not have European Union member state passports, you may need a visa for them. Make sure your own group's are up to date at the time of travel.

Insurance. Despite their expense, in house policies are rarely comprehensive and exclude many of the things you assume are covered. Amongst items generally not covered are: damage to windows, wheels, tyres, the roof, the underside & interior of the vehicle. You may be offered a Super Collision Damage Waiver policy but we strongly advise people to take one out separately with an independent insurance company as it will be cheaper and offer more.

3 - What to look out for and do when you have bought a ferry ticket - tips

Disabled drivers or passengers. Notify the carrier as you will be allowed on first and shown the lifts you may need.

Avoid carrying fuel cannisters or gas cylinders. If you must, always check with the operator before you set off.

Arrange your own travel insurance, before starting your holiday, its much cheaper.